I’ve got to offload data to tape, reshuffle the tapes, refresh the tapes, move them offsite, all the while restarting backup jobs that have stopped.ĭoing a file restore from tape sometimes takes weeks. Every other week, I essentially spend a full day on archiving data to tape. Every day, I spend an hour to monitor our backup infrastructure and backup job schedules. The biggest issue was the complexity involved in day-to-day tape management. For long-term data retention, we used tape. What wasn’t working with your backup infrastructure?Īt Red Hawk, we selected the market leading backup software vendor and paired it with another leading backup storage vendor. Drinking coffee only gets you so far, which means our team of sys admins are always on the lookout for automation to improve our productivity and response times.
At Red Hawk, we have two sys admins managing close to 100 applications and 175 servers that power everything from back office operations (marketing, finance, HR) to customer services (valet, garment) to facility management (lighting, heating/cooling) to gaming (2,000+ slot machines). A casino environment is unique since there is a significantly larger number and greater variety of systems that each admin needs to manage. Within a casino, that means ensuring guests can play slots, poker, whatever they want at any time they want. Like most places today, IT is chartered with keeping the business running 24/7.
What makes running IT at a casino unique? When Red Hawk opened its doors in 2008, I left home (Michigan) to help build the IT environment and team from scratch at the Northern California-based casino. I honed my IT chops working as a desktop technician for a medical company during my college years and then worked my way up over the next 20 years from being a network admin to designing and implementing new technologies at casinos. I’ve been building computers and networks since I was in high school so working in IT was a natural career choice. Jake Warren, Systems Administrator at Red Hawk Casino, shares how he finally eliminated tape and started using public cloud (Amazon Web Services) as a cost-effective long-term data retention resource with Rubrik.
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